Care and Maintenance Guide

General Care Instructions:

1. Keep the Film Clean:

   • Regularly clean the film surface to maintain clarity and appearance.

   • Use a soft, lint-free microfiber cloth to avoid scratches.

1. Avoid Sharp Objects:

1. • Prevent contact with sharp or abrasive objects that could damage the film.

   • Do not use tools or materials that might puncture or scratch the surface.

1. Do Not Bend or Fold:

1. • Avoid applying excessive pressure or bending the film, as this could compromise its functionality.

Cleaning Instructions:

1. Materials Needed:

   • A soft, lint-free microfiber cloth.

   • Mild detergent or glass cleaner without ammonia.

   • Distilled water (if needed).

1. Cleaning Process:

1. • Power off the film to avoid electrical risks during cleaning.

   • Dampen the microfiber cloth with the cleaning solution. Ensure it is not overly wet.

   • Gently wipe the film in a straight-line motion. Avoid circular scrubbing, which could cause streaks or damage.

   • Use a dry microfiber cloth to buff the surface to a clean and streak-free finish.

Important:

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Best Products to Use:

    1.    Mild, Non-Ammonia Glass Cleaners:

Products like Windex Ammonia-Free, Sprayway Glass Cleaner (Ammonia-Free), or similar. Ensure the cleaner is specifically labeled as “non-abrasive” and “ammonia-free.”

    2.    Mild Dish Soap Solution:

Mix a small amount of dish soap (like Dawn or similar) with distilled water. This is an excellent DIY cleaner for removing smudges and light dirt.

    3.    Isopropyl Alcohol (Diluted):

Use a diluted solution of isopropyl alcohol (70% or less) mixed with distilled water. Ideal for removing stubborn fingerprints or grease.

    4.    Microfiber Cloths:

Always use a soft, lint-free microfiber cloth for cleaning to prevent scratches.

    5.    Distilled Water:

Use distilled water alone for light cleaning to avoid mineral deposits from tap water.

Products and Tools to Avoid:

    1.    Ammonia-Based Cleaners:

Products like traditional Windex or generic window cleaners containing ammonia can degrade the PDLC film and its adhesive layer over time.

    2.    Abrasive Cleaners:

Avoid powders, creams, or scrubbing agents as they can scratch the surface or damage the film’s coating.

    3.    Vinegar or Acidic Solutions:

Acidic cleaners can break down the film’s protective coating, leading to discoloration or reduced performance.

    4.    Alcohol Over 70%:

High concentrations of alcohol can be too harsh and damage the film.

    5.    Harsh Chemical Solvents:

Avoid acetone, benzene, or other industrial solvents as they can dissolve or damage the film’s surface.

    6.    Rough Cleaning Tools:

Do not use scouring pads, paper towels, or anything with a coarse texture that can scratch or abrade the film.

    7.    High-Pressure Water Jets:

Avoid power washers or any cleaning method that applies excessive pressure, which can damage the film’s structure or adhesive layer.

Electrical and Operational Guidelines

1. Power Supply:

   • Ensure the power supply to the smart film is stable and within the recommended voltage range specified in the user manual.

   • Avoid exposing the power connections to moisture.

1. Switching:

1. • Do not excessively toggle the film on and off, as this may reduce its lifespan.

   • Allow a minimum of 5 seconds between switching states.

1. Environment:

1. • Keep the film away from extreme temperatures and high humidity to prevent performance issues.

   • Avoid prolonged exposure to direct sunlight if not designed for outdoor use.

Troubleshooting Tips

1. Film Not Switching:

   • Verify the power connection and ensure the power supply is functioning correctly.

   • Check the remote control or wall switch for proper operation.

1. Uneven Clarity or Haze:

1. • Clean the surface thoroughly as per the cleaning instructions.

   • Ensure there is no moisture trapped beneath the film.

1. Contact Support:

1. • For unresolved issues, reach out to Privatech’s customer support team for assistance.

Warranty and Support

Privatech Smart Films are backed by a comprehensive warranty. To ensure your warranty remains valid:

• Follow all care and maintenance guidelines outlined in this document.

• Keep proof of purchase and installation records.

For any additional support, please contact us at:

• Email: privatechqld@gmail.com

• Website: www.privatech.com.au 

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